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Mobility

Our range of mobility aids includes everything from walkers and walking sticks to electric wheelchairs and mobility scooters, designed to support your independence and comfort. Whatever your needs, we’re here to help you find the right solution with expert advice and friendly service every step of the way.

Self Managed Participants

Order Placement and Payment: Select your desired products and complete the purchase through our website or via our customer service. Payment is made upfront using your preferred method.

Documentation: We provide a detailed invoice and receipt upon payment, which clients can use to claim reimbursement from the NDIS.

Delivery: Following payment confirmation, we promptly deliver the products directly to your door.

Plan Managed Participants

Order Placement:Order Placement: You can browse our extensive range of mobility aids and place orders directly through our website. Simply add your selected items to the cart and click the "Request for Quote" button. At any time during your shopping, you can track your quote by clicking the "View Quote" tab in the top right corner of the screen.

Invoicing: Upon order confirmation, we will issue an invoice and forward it to the client's Plan Manager for payment processing.

Payment Processing: We coordinate closely with your Plan Manager to ensure prompt payment, adhering to the NDIS Pricing Arrangements and Price Limits.

Delivery: Once payment is received, we arrange for the swift delivery of the purchased items directly to your door.

NDIA Managed Participants

Order Placement: You can explore our product offerings and place orders through our website or by contacting our customer service team.

Service Booking: We create a service booking through the NDIS portal, aligning with the client's approved plan and support categories.

Payment Processing: Upon approval, we claim funds directly from the NDIA for the provided products, ensuring compliance with NDIS guidelines.

Delivery: After successful claim processing, we arrange for the timely delivery of your items to you.