NDIS Occupational Therapists — Connect Mobility
NDIS Equipment Supplier for Occupational Therapists
We align our quotes to your AT report — not the other way around. Same-day turnaround, free in-home trials, a pharmacist who reviews the clinical picture, and zero invoice surprises for your plan manager.
All plan types accepted
Clinical expertise on every quote
Aligned to your AT report
We attend with equipment
Posted to every state & territory
Why OTs across NSW refer their clients to Connect Mobility over the big chains
We read your AT report before quoting
Most suppliers quote the product they have in stock. We read your AT report first, confirm the product specification matches your recommendation exactly, and only then issue the quote. If something doesn’t align, we call you before it becomes an NDIA problem.
A pharmacist completes the clinical picture
Our pharmacist reviews the participant’s medication list alongside your functional assessment. Corticosteroids, anticoagulants, opioids — all affect equipment choice and skin integrity risk. We flag anything that changes the clinical recommendation before you finalise your report.
Free in-home trials across NSW — we attend with you
We bring the equipment to the participant’s home and conduct the environment assessment alongside your visit where possible. We test doorway clearances, kerb heights, car boot access, and turning radius — and provide a written trial summary for your AT report.
Quote returns in 2 hours, formatted for plan manager submission
We return NDIS-compliant quotes within 2 hours of your referral — with the correct support item reference number, clinical justification that mirrors your AT report language, and unit price within the current NDIS AT Price Guide. No chasing us for missing fields.
How we work with OTs — the referral process
You send us your AT recommendation
Email info@connectmobility.com.au or call 1300 216 888 with the participant’s details and your AT recommendation. Include your draft report if available — we align our quote language to it exactly.
Our pharmacist reviews the clinical picture
We check the participant’s condition, functional needs, and medication list. If a free in-home trial would strengthen your AT report — we schedule it, attend, and provide written documentation of what was tested and the outcome.
NDIS-compliant quote returned within 2 hours
Quote includes: exact product name and model, NDIS support item reference number, unit price within the Price Guide, clinical justification aligned to your AT report language, and 90-day validity. Ready for plan manager submission.
We handle delivery, invoicing, and follow-up
Once the NDIA approves, we deliver directly to the participant and invoice the plan manager. You stay in the loop on delivery but don’t have to manage the transaction. If anything changes at the participant’s end, we call you first.
AT categories we prescribe and supply — all of them
We supply the full range of NDIS Assistive Technology across all categories. All products are priced within the current NDIS AT Price Guide 2025–26 and our quotes are formatted to align with your AT reports.
Read our OT guide — how we support AT prescriptions
How Occupational Therapists Guide Assistive Technology in Australia
Our pharmacist’s detailed guide on the OT’s role in AT prescription — from functional assessment to NDIS AT report, trial documentation, and supplier liaison. Includes the NDIS AT risk levels, what documentation the NDIA requires, and how Connect Mobility supports the process.
Read the full guide →What OTs and allied health professionals say about working with us
★★★★★ 5.0 · 16 Google reviews
“I’ve been a physio for a decade now and it’s essential for my clients that the people I work with are fast to understand client context and action processes as soon as possible. Orders and trials have been seamless and quick — larger companies seem like slow motion now.”Jason D. — Physiotherapist, 10 years experience
“As a support coordinator my team deal with Connect Mobility regularly. Easy to deal with, quick to respond, reliable, professional and most importantly know how to work with OTs and plan managers.”Zahra S. — Support Coordinator, NSW
“Connect Mobility make the NDIS process easy and stress-free. Their team was friendly, knowledgeable, and genuinely cared about helping us find the right mobility aids. The support was outstanding from start to finish.”Rhiannon MN. — Verified Customer
Frequently asked questions — for occupational therapists
“OTs are the most important link in the assistive technology chain — but the supplier relationship often lets them down. Wrong products, misaligned quotes, no trial documentation. We built our process around making your AT prescription stick: read the report, match the spec, attend the trial, and return a quote the NDIA won’t query. That’s our job.”Nadim Assaf CEO & Co-Founder · Registered Pharmacist · AHPRA · 10+ years clinical experience
Refer a client — we’ll have a quote back within 2 hours.
Quote-to-report alignment · Free in-home trials · Pharmacist clinical review · Written trial summaries
Call 1300 216 888 Mon–Fri 9am–5pm or email info@connectmobility.com.au
Introducing
Connect Mobility
We’re Connect Mobility, a pharmacist-owned & operated, NDIS approved assistive technology provider. Our goal is to help our Support Coordinator partner's across Australia deliver fast, stress-free service to their clients.
With over 25 years in healthcare, we know how frustrating it can be chasing quotes, waiting weeks for deliveries, or dealing with providers who don’t understand disability care. That’s why we created a better way, with real support, fast turnaround, and expert advice from professionals who actually care.
What we offer
We supply a wide range of assistive technology and daily living items, including:
- Mobility Aids: Wheelchairs, walkers, scooters, walking sticks
- Continence Products: Tena, Kylie, and other trusted brands
- Shower & Bathroom Aids: Shower chairs, toilet frames, transfer benches
- Daily Living: Cutlery, reachers, non-slip mats, and more
- Bedding & Pressure Care: Bed pads, cushions, and mattress overlays
- NDIS Consumables: Gloves, wipes, PPE, and incontinence support
- Custom Orders Available: If you can’t find it—just ask us!
How We Work with Support Coordinators
We’re here to make your job easier:
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✔️ Fast, Accurate Quotes – usually same-day
✔️ Delivery Within 2–5 Business Days
✔️ No Minimum Order Required
✔️ Free Local Delivery and free delivery for Orders Over $500 Sydney wide
✔️ Price Match Guarantee
✔️ Responsive Phone & Email Support – we actually pick up!
✔️ Product Advice from Pharmacists – tailored to each client
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We work seamlessly with support coordinators, plan managers, participants, and carers. Whether your client is plan-managed or self-managed, we’ve got you covered.
💬 Need a Quote, Product Sample, or Help with a Client?
We make it easy to get what you need, fast.
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Whether you're looking for a quick quote, a sample for your client, or advice on the right product, our friendly team is here to help.
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🛒 Browse and Build a Quote Online
- Simply add products to your cart
- At checkout, choose “Request a Quote”
- We’ll send you a NDIS approved quote within 24 hours
📞 Prefer to Talk to a Real Person?
Call us on 1300 216 888 — you'll speak directly with one of our helpful team members (no call centers here!).
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📧 Need to Email Us?
Reach out anytime at info@connectmobility.com.au with your client's needs or product queries. We respond quickly.
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💬 Have a tricky request?
We're pharmacists with real-world experience, and we love solving problems. Just ask!