NDIS Support Coordinators — Connect Mobility
NDIS Equipment Supplier for Support Coordinators
Same-day quotes. Correct NDIS line item codes. A registered pharmacist who picks up the phone. We make equipment procurement fast, compliant, and completely off your plate.
All plan types accepted
Clinical expertise on every quote
Same-day response guaranteed
We come to your client
Posted to every state & territory
Why support coordinators across NSW choose Connect Mobility over the big chains
A pharmacist answers your call
When you ring Connect Mobility, you speak to Nadim — a registered pharmacist with 10+ years of clinical experience. He understands your client’s condition, can review their medication list, and recommends the right equipment first time. No call centres. No scripts.
Quotes in 2 hours, formatted for plan managers
Send us your client’s details and OT recommendation. We return an NDIS-compliant quote within 2 hours — with the correct support item reference number, clinical justification language, and unit price within the NDIS AT Price Guide. Ready to submit.
Free in-home trials across Sydney & surrounds
We bring the equipment to your client’s home across Wollondilly, Macarthur, Southern Highlands, Illawarra, and Greater Sydney. They trial it in their real environment. We provide a written trial summary that supports the OT’s AT report.
We invoice the plan manager directly
Once approved, we deliver and invoice the plan manager. NDIS line item codes on every invoice. Your client pays nothing out of pocket. You don’t have to chase paperwork.
How to refer a client — it takes 2 minutes
Send us your client’s details
Email info@connectmobility.com.au or call 1300 216 888. Tell us the participant’s name, NDIS number, and what they need. Include the OT’s AT recommendation if you have it — we align our quote to it exactly.
Our pharmacist reviews the clinical picture
We check the participant’s condition, functional needs, and medication list. If a free in-home trial would help, we schedule it — at no cost to you or the participant.
Quote returned within 2 hours
NDIS-compliant quote with all required fields: product name, model, NDIS support item reference number, unit price, clinical justification, and delivery timeframe. Formatted for direct plan manager submission.
We handle delivery, invoicing, and follow-up
Once approved, we deliver and invoice the plan manager directly. You stay in the loop but don’t have to manage the transaction. NDIA-managed, plan-managed, or self-managed — all plan types handled.
NDIS equipment we supply — all categories
We supply a full range of NDIS-funded assistive technology, consumables, and daily living equipment. All products are quoted against the current NDIS Assistive Technology & Consumables Price Guide 2025–26.
AT quote requirements — we include all of them
A missing field is the most common reason NDIS AT quotes get delayed. Every Connect Mobility quote includes:
| Required Field | What We Include |
|---|---|
| Provider ABN | Registered NDIS provider ABN included on every quote |
| Product Name & Model | Exact product, not a category — matches OT report specification |
| NDIS Support Item Reference Number | Correct line item code from the NDIS Price Guide |
| Unit Price (incl. GST) | Priced within NDIS Price Guide limits — no overcharging |
| Participant Name & NDIS Number | Included verbatim from the referral you send us |
| Clinical Justification Language | Aligned with OT report language and participant’s plan goals |
| Delivery Timeframe | Realistic lead time confirmed at time of quote |
| Quote Validity Period | 90-day validity stated on every quote |
What support coordinators say about working with us
★★★★★ 5.0 · 16 Google reviews
“As a support coordinator my team deal with Connect Mobility regularly. Easy to deal with, quick to respond, reliable, professional and most importantly know how to work with OTs and plan managers. It’s reassuring to have a supplier I can confidently refer clients to.”Zahra S. — Support Coordinator, NSW
“I’ve been a physio for a decade. Orders and trials have been seamless and quick — larger companies seem like slow motion now.”Jason D. — Physiotherapist, 10 years experience
“Great service from Connect Mobility, super easy to deal with and the free local delivery was a bonus! Highly recommend!”Sina J. — Plan Manager, NSW
Frequently asked questions — for support coordinators
“Support coordinators carry enormous responsibility for their clients. Every time we get a quote wrong, miss a code, or drop a ball on delivery, it’s your reputation on the line with your client. We built Connect Mobility around making your job faster and giving you a supplier you can genuinely trust to get it right.”Nadim Assaf CEO & Co-Founder · Registered Pharmacist · AHPRA · 10+ years clinical experience
Ready to refer your first client? We’ll have a quote back within 2 hours.
Free in-home trials · Same-day quotes · OT liaison included · Direct plan manager invoicing
Call 1300 216 888 Mon–Fri 9am–5pm or email info@connectmobility.com.au