Incontinence Support in Wollondilly and Picton, Run by Local Pharmacists
We're not a distribution centre in another state shipping boxes to Wollondilly, we're based right here in Picton, and that genuinely changes the kind of support we can offer local families. If you'd rather speak with someone in person than navigate a national call centre, we're a short drive away.
Picton and the Wollondilly Shire
Wollondilly Shire had a Census population of just under 54,000 residents as at 2021, with around 13 to 15% of the population aged 65 or over, broadly in line with the wider regional pattern of an ageing community. Picton itself, where our store is based, has a population of just over 5,200 and serves as the shire's administrative centre. We see the practical reality of this every week: a genuine and growing need for accessible, local incontinence support across the shire, not just in the bigger metro centres.
Why a Local Pharmacist-Led Service Matters Here
Wollondilly is genuinely semi-rural, a transition zone between Sydney's urban fringe and regional NSW, and that geography matters for incontinence care specifically. Families managing an elderly parent's care, or supporting someone with a disability, often don't want to drive an hour or more into Sydney for a conversation that should take ten minutes with someone who actually understands their situation. Our physical store in Picton means you can walk in, bring the products you're currently using, and talk through what's working and what isn't with a registered pharmacist directly.
We're a team of registered pharmacists, not a sales team reading from a script. If you're not sure whether a product is genuinely right for your situation, we'd rather tell you honestly, even if that means a different product than what you originally asked about.
What We Offer Locally
Our full range of continence products is available with delivery across the Wollondilly Shire, including Picton, Tahmoor, Thirlmere, The Oaks, Bargo, Buxton, and surrounding areas, alongside our physical Picton showroom for anyone who'd prefer to see and discuss products in person. For NDIS participants in the shire, we're a registered NDIS provider (Provider No: 4050 144 759) and handle plan manager invoicing directly, so there's no upfront cost for plan-managed participants.
Visit us in Picton. Our store welcomes walk-ins for product trials and pharmacist consultations. Call 1300 216 888 to confirm opening hours or ask a question before you visit.
Not sure which product is right for your situation?
Answer 9 clinical questions and get a personalised product match from our pharmacist team.
Try the Pharmacist Incontinence Recommender →Frequently Asked Questions
Do I need to visit the Picton store, or can I order online?
Either works. We deliver across the Wollondilly Shire and beyond, but our Picton showroom is there if you'd genuinely prefer to discuss your situation and try products in person before ordering.
Is there a minimum order for delivery within Wollondilly?
We offer free delivery on orders over $500, with standard delivery rates applying below that threshold. Contact us directly if you'd like to confirm delivery costs for your specific order and location.
Can you help with NDIS continence funding if I live in Wollondilly?
Yes, as a registered NDIS provider we support participants across the shire and handle plan manager invoicing directly. Get in touch and we'll talk through your specific funding situation.
References
- .id Community Profile, Wollondilly Shire Population and Dwellings — profile.id.com.au
Connect Mobility is a registered NDIS provider (#4050 144 759) based in Picton, NSW, run entirely by registered pharmacists.