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Serenity Care Barrier Cream 100ml tube
Serenity Care Barrier Cream 100ml tube
✓ NDIS Approved 💊 Pharmacist Recommended⚡ In Stock — Ships Today
★★★★★ Rated 5.0 on Google (23 reviews)

Serenity Care Barrier Cream 100ml for Incontinence Skin Protection

A panthenol barrier cream that sits between the skin and the wet, to stop pad rash before it starts.

$11.99$16.99 SAVE $5.00

✓ Skin washes, barrier creams, and moisturisers may be funded under NDIS Consumables as part of your support plan. Contact us to confirm eligibility. Ask us how to claim →

Quantity

Delivery calculated at checkout. Free local delivery and free Click & Collect from Picton.

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🚚 $25 delivery credit on orders over $500 ⚡ Next business day dispatch if in stock 🏦 NDIS invoices available
🏥NDIS Registered Provider
💊Pharmacist Recommended
📦Australian Stock — No Waiting
🚚$25 Delivery Credit Over $500
📞Real People Answer Calls
⚡Next Business Day Dispatch
▼ scroll for outcomes, specs, reviews & FAQs
🏥NDIS Registered
💊Pharmacist Led
🚚$25 Delivery Credit $500+
⚡Next Day Dispatch
📦Aus Stock
🔄14-Day Returns

About This Product

Serenity Care Barrier Cream is a 100ml protective cream for skin that's regularly exposed to urine or faeces, made by Ontex. It forms a smooth layer on the skin that helps calm and prevent irritation, and it's part of the Serenity Care cleanse, moisturise, protect routine.

It contains panthenol, is paraben free and dermatologically tested. Apply a thin layer to clean, dry skin at each change; a thick layer stops the pad absorbing.

It's a protective cream, not a treatment. If skin is already broken or infected, see your GP or continence nurse before using any barrier product.

One 100ml tube. Call us if you want help building a skin routine around pads, you'll talk to one of our pharmacists.

Why Skin Care Products Support Skin Integrity and Comfort

  • 🏥
    NDIS Registered ProviderWe handle NDIS quotes, OT liaison, and plan manager invoicing so you don't have to
  • 🚚
    $25 delivery credit on orders over $500Australia-wide delivery, with specialist freight for large items
  • 📞
    Real people answer your callsTalk to our team — not a bot — for advice on which product suits your needs
  • ⚡
    Next business day dispatchIn-stock items ship fast from our Australian warehouse

Specifications & What's in the Box

Specifications

Size100ml
TypeBarrier cream
Key IngredientPanthenol
Paraben FreeYes
Dermatologically TestedYes
BrandSerenity Care by Ontex
GSTTaxable

What's Included

1 x Serenity Care Barrier Cream 100ml✓

Frequently Asked Questions

Can skin care products be funded through NDIS?
Yes, in many cases. Barrier creams, skin washes, and moisturisers used for incontinence-related skin care or wound prevention may be funded under NDIS Consumables. Eligibility depends on your NDIS plan and how these products relate to your support needs. Our team can assist with quotes and invoicing for plan managers and support coordinators.
What's the difference between a barrier cream and a skin wash?
A skin wash (or cleansing foam/lotion) is used to clean the skin during incontinence care or personal hygiene routines — often designed to be no-rinse and gentle on the skin's pH. A barrier cream or protection foam is applied after cleansing to form a protective layer on the skin, preventing moisture and body waste from causing breakdown or irritation. Both are often used together as part of a skin care routine.
Why is skin care especially important for incontinence?
Prolonged contact with urine or faecal matter can strip the skin's natural protective acid mantle, leading to irritation, redness, and breakdown (incontinence-associated dermatitis). Regular cleansing with a pH-balanced wash and applying a barrier cream after each change helps maintain skin integrity. Products containing creatine, zinc oxide, or panthenol are commonly recommended by clinicians and our pharmacist team.
How long does delivery take?
In-stock orders are dispatched the next business day. Standard delivery is 2–5 business days to most metro areas. Express options are available at checkout. Rural and remote deliveries may take slightly longer. Orders over $500 get a $25 delivery credit, taken off automatically at checkout.
Can I return it if it doesn't suit?
Returns are accepted within 14 days of delivery for products that are brand new and unopened in their original packaging. If you have sensitive skin, we recommend trialling a smaller size first. If you receive a faulty or incorrect product, we'll resolve it promptly. You pay the return postage unless it arrives faulty or we sent the wrong item. Full details are in our returns policy.

What Our Customers Say

★★★★★

"They are easy to deal with, quick to respond, reliable, professional and most importantly know how to work with OT's and plan managers."

Zahra S.
✓ Support Coordinator
★★★★★

"Their team was friendly, knowledgeable, and genuinely cared about helping us find the right mobility aids."

Rhiannon MN.
✓ Verified Customer
★★★★★

"Great service from Connect Mobility, super easy to deal with and the free local delivery was a bonus!"

Quincy N.
✓ Verified Customer
$11.99
Serenity Care Barrier Cream 100ml