Pharmacist owned & operated

Expert clinical service

NDIS & Aged Care approved
Menu
Connect Mobility
Connect Mobility
Call us: 1300 216 888

Join our email list and get $10 off your first order.

Cart 0

No more products available for purchase

Products
Pair with
Is this a gift?
Subtotal Free
Shipping, taxes, and discount codes are calculated at checkout

Your Cart is Empty

Home
Catalogue
Contact
Serenity Care Shampoo and Conditioner Cap
Serenity Care Shampoo and Conditioner Cap
✓ NDIS Approved 💊 Pharmacist Recommended⚡ In Stock — Ships Today
★★★★★ Rated 5.0 on Google (23 reviews)

Serenity Care Rinse-Free Shampoo and Conditioner Cap

A single-use cap that washes and conditions hair without water, for people who can't get to a shower.

$13.99$18.99 SAVE $5.00

✓ Skin washes, barrier creams, and moisturisers may be funded under NDIS Consumables as part of your support plan. Contact us to confirm eligibility. Ask us how to claim →

Quantity

Delivery calculated at checkout. Free local delivery and free Click & Collect from Picton.

We accept Visa, Mastercard, Amex, PayPal, Afterpay, Zip, Apple Pay and Google Pay

🔒 All transactions are SSL encrypted and secure.

🚚 $25 delivery credit on orders over $500 ⚡ Next business day dispatch if in stock 🏦 NDIS invoices available
🏥NDIS Registered Provider
💊Pharmacist Recommended
📦Australian Stock — No Waiting
🚚$25 Delivery Credit Over $500
📞Real People Answer Calls
⚡Next Business Day Dispatch
▼ scroll for outcomes, specs, reviews & FAQs
🏥NDIS Registered
💊Pharmacist Led
🚚$25 Delivery Credit $500+
⚡Next Day Dispatch
📦Aus Stock
🔄14-Day Returns

About This Product

The Serenity Care Shampoo and Conditioner Cap is a single-use cap pre-soaked with a rinse-free shampoo and conditioner, made by Ontex. You put it on, massage the hair through the cap for a couple of minutes, take it off and towel dry. No water, no rinsing.

It's pH balanced and dermatologically tested. It suits people who are bed-bound, recovering after surgery, or between showers in care.

It's one wash per cap. For regular use, buy a few at a time.

Sold as a single cap. Call us if you need a carton for a facility, one of our pharmacists will quote it.

Why Skin Care Products Support Skin Integrity and Comfort

  • 🏥
    NDIS Registered ProviderWe handle NDIS quotes, OT liaison, and plan manager invoicing so you don't have to
  • 🚚
    $25 delivery credit on orders over $500Australia-wide delivery, with specialist freight for large items
  • 📞
    Real people answer your callsTalk to our team — not a bot — for advice on which product suits your needs
  • ⚡
    Next business day dispatchIn-stock items ship fast from our Australian warehouse

Specifications & What's in the Box

Specifications

TypeRinse-free shampoo and conditioner cap
UseSingle use
pHBalanced
Dermatologically TestedYes
BrandSerenity Care by Ontex
GSTTaxable

What's Included

1 x Serenity Care Shampoo and Conditioner Cap✓

Frequently Asked Questions

Can skin care products be funded through NDIS?
Yes, in many cases. Barrier creams, skin washes, and moisturisers used for incontinence-related skin care or wound prevention may be funded under NDIS Consumables. Eligibility depends on your NDIS plan and how these products relate to your support needs. Our team can assist with quotes and invoicing for plan managers and support coordinators.
What's the difference between a barrier cream and a skin wash?
A skin wash (or cleansing foam/lotion) is used to clean the skin during incontinence care or personal hygiene routines — often designed to be no-rinse and gentle on the skin's pH. A barrier cream or protection foam is applied after cleansing to form a protective layer on the skin, preventing moisture and body waste from causing breakdown or irritation. Both are often used together as part of a skin care routine.
Why is skin care especially important for incontinence?
Prolonged contact with urine or faecal matter can strip the skin's natural protective acid mantle, leading to irritation, redness, and breakdown (incontinence-associated dermatitis). Regular cleansing with a pH-balanced wash and applying a barrier cream after each change helps maintain skin integrity. Products containing creatine, zinc oxide, or panthenol are commonly recommended by clinicians and our pharmacist team.
How long does delivery take?
In-stock orders are dispatched the next business day. Standard delivery is 2–5 business days to most metro areas. Express options are available at checkout. Rural and remote deliveries may take slightly longer. Orders over $500 get a $25 delivery credit, taken off automatically at checkout.
Can I return it if it doesn't suit?
Returns are accepted within 14 days of delivery for products that are brand new and unopened in their original packaging. If you have sensitive skin, we recommend trialling a smaller size first. If you receive a faulty or incorrect product, we'll resolve it promptly. You pay the return postage unless it arrives faulty or we sent the wrong item. Full details are in our returns policy.

What Our Customers Say

★★★★★

"They are easy to deal with, quick to respond, reliable, professional and most importantly know how to work with OT's and plan managers."

Zahra S.
✓ Support Coordinator
★★★★★

"Their team was friendly, knowledgeable, and genuinely cared about helping us find the right mobility aids."

Rhiannon MN.
✓ Verified Customer
★★★★★

"Great service from Connect Mobility, super easy to deal with and the free local delivery was a bonus!"

Quincy N.
✓ Verified Customer
$13.99
Serenity Care Shampoo and Conditioner Cap